Frequently Asked Questions
Quick answers about how Agent Pro works, what's free vs Pro, and how to get the most out of your account. Can't find what you need? Use the Feedback button in the corner of any page.
Getting Started
What exactly is Agent Pro? Is it an AI like ChatGPT?
Agent Pro is a real estate communication system, not a chatbot. It's two things in one: (1) ready-to-use generators (Launch Kit, Follow-Up Sequences, Content Calendar) that produce finished outputs you copy straight into your CRM, social, or texts — no AI account needed, and (2) the AI Prompt Library and AI Expansion Prompts, which are copy-and-paste prompts you drop into ChatGPT or Claude when you want to go deeper. The generators stand on their own; the AI prompts are an optional power-up.
Do I need to know how to write prompts to use this?
No. Every tool is fill-in-the-blanks. You answer a few short questions about your listing, lead, or situation, and Agent Pro produces the finished output for you.
I just signed up — what should I try first?
Start with the Listing Launch Kit (free) for an instant win, then explore the 7-day Content Calendar to plan a week of posts. If you're on Pro, set up your Brand Voice first so every output sounds like you.
Do I need a separate ChatGPT or Claude account to get full value?
No — every Agent Pro output is ready to copy and use as-is. You only need ChatGPT or Claude if you want to use AI Expansion Prompts (and the AI Prompt Library) to go deeper on a topic. It's optional, not required.
The Tools & How They Work
What's the difference between the Launch Kit, Follow-Up Sequences, and Content Calendar?
Launch Kit gives you everything to launch a single new listing across MLS, social, email, and SMS. Follow-Up Sequences is a 6-touch cadence to nurture a lead over weeks. Content Calendar is a daily posting plan to keep your social presence consistent. Different jobs — most agents use all three.
What are "AI Expansion Prompts" and how do I use them?
Each calendar day comes with a structured AI research prompt. Copy it into ChatGPT or Claude and you'll get full talking points, video scripts, or carousel outlines for that day's topic — way deeper than what fits on the calendar card itself.
What is Brand Voice and why does it matter?
Brand Voice (Pro) is a one-time setup where you tell Agent Pro how you sound — your tone, formality, signature phrases, and CTA style. Every Pro generator then writes in your voice automatically, so your social posts, emails, and follow-ups feel like you wrote them, not a robot.
What are Playbooks vs. Prompt Packs?
Playbooks are guided multi-step workflows for big scenarios (New Listing Launch, FSBO Conversion, etc.) with progress tracking. Prompt Packs are bundles of advanced single-use prompts targeting specific deal situations. Playbooks walk you through; packs give you ammo.
What does the Compliance Scan actually check for?
It flags language that can get agents into trouble — Fair Housing red-flag phrases, unverifiable claims ("best deal ever"), guarantees you legally can't make, and steering language. It's a safety net, not legal advice — always review your broker's guidelines too.
Free vs Pro
What do I get on the free plan vs Agent Pro?
Free includes the AI Prompt Library essentials, a 7-day content calendar, basic ROI tracking, and 1 Launch Kit per month. Agent Pro ($29/mo) raises the limits substantially — 10 Launch Kits and 20 Follow-Up Sequences per month (enough for nearly every solo agent) — and unlocks the 30-day strategic Content Calendar with AI Expansion Prompts, Brand Voice, Playbooks, advanced Prompt Packs, Compliance Scan, and unlimited saved content. See the pricing page for the full comparison.
How do monthly usage limits work?
A few features have monthly caps that reset at the start of each calendar month. Free agents get 1 Launch Kit per month. Pro raises this substantially: 10 Launch Kits and 20 Follow-Up Sequences per month — enough for nearly every solo agent. You'll always see your remaining count on those pages. Other Pro features (Content Calendar, AI Prompt Library, AI Expansion Prompts, saved outputs) have no monthly cap.
Can I cancel anytime?
Yes — Agent Pro is month-to-month with no contract. You can cancel any time from your Gumroad account, and you keep Pro access through the end of the billing period.
What if I have an access code?
Codes look like AGP-XXXX-XXXX. Go to /activate-pro, paste the code, and your account upgrades to Pro instantly. Codes are one-time use.
Account & Data
Do I need to create an account to use it?
Not today — your plan and saved content are tied to your browser session, so you can dive straight in. Dedicated accounts are on the roadmap as the product grows.
Where is my data stored? Is anything I generate shared?
Everything you create stays private to your session and is stored on Agent Pro's servers. We don't sell, share, or train AI models on your content. See our privacy policy for details.
What happens to my saved content if I cancel?
You keep access to anything already saved through the end of your billing period. Export or copy out anything you want to keep before then. Dedicated export tools are on the roadmap.
Real Estate Specific
I'm a brand new agent — is this still useful for me?
Especially useful. New agents benefit most from having scripts, follow-up cadences, and content plans ready to go — Agent Pro fills the experience gap so you sound like a 10-year veteran from day one.
Can I use this for commercial real estate or just residential?
The current generators are tuned for residential listings, leads, and content. Many Brand Voice and follow-up tools work fine for commercial too, but specialty commercial outputs (offering memorandums, cap-rate analysis, etc.) aren't included yet.
Will Compliance Scan keep me out of Fair Housing trouble?
It catches the most common red-flag phrases and steering language, but it's not a substitute for your broker's compliance review or legal counsel. Treat it as a strong second pair of eyes, not a get-out-of-jail-free card.
Support
Something's broken — how do I report it?
Click the floating Feedback button in the bottom-right corner of any page and choose "Report an Issue." We read every report. You can also email support@useagentprotools.com.
I have a feature idea — can I request it?
Yes — same Feedback button, choose "Suggest a Feature." Many of our recent additions came directly from agent suggestions.