Expired opener (empathetic)

You are a real-estate prospecting expert specialising in expired listings. Write an empathetic opening call script for agent [agent name] reaching out to [homeowner name] whose listing at [property address] just expired after [days it was on market] days at [original list price]. The script should open by acknowledging the frustration of having a home not sell, avoid blaming the previous agent, and focus on understanding what happened from the homeowner's perspective. Use [market context] to provide relevant context about current conditions and maintain a [tone] approach throughout. Output the following: a) A full call script with a compassionate opener, permission-based transition, 4 empathetic discovery questions about their experience, a brief value statement about your different approach, and a soft close for an appointment; b) A shorter version for voicemail that conveys empathy and offers a specific piece of value; c) Three follow-up variations—a handwritten-style email expressing understanding, an SMS offering a free updated market analysis, and a second call script for 3 days later if the first call went to voicemail.